Corona-Virus: Präsenzveranstaltungen finden wieder statt!

Small talk and business etiquette


Booking


Seminar Objective

Good manners are more in demand today than ever before because style and etiquette, among other things, determine your professional success. The ability to deal confidently and professionally with your business partners requires knowledge of the customary "rules of the game". In this seminar you will be confronted with many everyday situations and be able to review appropriate behaviour even in the most delicate situations. You will practice innocuous small talk, e.g. at a standing reception, and talk about dress codes in the office and in contact with customers. National and international table manners are also part of the seminar.

Seminar Content

  • Rules of the game in the business world: what is expected of you?
  • Treating each other with courtesy: customer contact, everyday professional life, office environment, telephoning, reception
  • Confidence and authenticity
  • Dress code and outfit
  • What effect do I have on others?
  • Emancipation and modern social behaviour
  • Table manners and customs - at home and abroad​​​​​​​
  • Manners and etiquette​​​​​​​
  • Small talk: today's communication and style rules
  • Oratory​​​​​​​
  • Body language​​​​​​​
  • Handling cutlery and the culture of wine

Participants

The seminar "Small talk und business etiquette" is aimed at specialists and executives who want to round out their personality by working on their tactfulness and style and thus perform more successfully in the zone where social and business interaction mix. It is particularly suitable for participants who have numerous customer contacts and company representative functions.


Booking


Customer rating of this seminar

4,6 (13 Bewertungen)

Information on seminar ratings

Information on seminar ratings

Origin of the seminar ratings

The evaluations of our seminars, trainings and workshops are given by the training participants of the Management Institute Dr. A. Kitzmann. After each training event, participants provide written feedback by means of a questionnaire. The testimonials given on our website are also taken from these questionnaires.

Calculation of seminar assessments

The total of eight evaluation criteria, which are collected by means of a questionnaire, result in the overall evaluation calculated on a pro rata basis.

Testimonials

The trainer took the best possible care of the personal questions!

M. Wehn, Diakonie Mark-Ruhr gGmbH

I really liked the open discussions and the additions to body language.

D. Klink, Akzo Nobel Service GmbH

The technical competence of the seminar leaders was outstanding.

S. Fahrner, RKU-Universitäts- und Rehabilitationskliniken Ulm

I really enjoyed dealing with the individual cases and situations of the training participants!

L. Hedderich, Gundlach Verpackung GmbH

Small talk and business etiquette

Participants

not more than 9 participants

Schedule

1. Day: 10:00 - 17:00
2. Day: 09:00 - 16:00

Location and Dates

Muenster

17.08.2020 – 18.08.2020
26.11.2020 – 27.11.2020
31.05.2021 – 01.06.2021
22.11.2021 – 23.11.2021

Stuttgart

01.03.2021 – 02.03.2021
23.09.2021 – 24.09.2021

Fee

980,00 € (ex. VAT)

1136,80 (inc. VAT)

Included in the price: Working documents, certificate of participation, lunch and coffee breaks.

Course Ref.

KOM1013

Language of Training

German

Your Benefits

  • Practical Training Experience
  • Guaranteed Course Dates
  • Established in 1975

Further Seminars

Knowledge of human nature for managers

Intercultural Competence

Things to know

Background information on the topic "Small talk and business etiquette"

Small talk and business etiquette

Seminar Objective

Good manners are more in demand today than ever before because style and etiquette, among other things, determine your professional success. The ability to deal confidently and professionally with your business partners requires knowledge of the customary "rules of the game". In this seminar you will be confronted with many everyday situations and be able to review appropriate behaviour even in the most delicate situations. You will practice innocuous small talk, e.g. at a standing reception, and talk about dress codes in the office and in contact with customers. National and international table manners are also part of the seminar.

Seminar Content

  • Rules of the game in the business world: what is expected of you?
  • Treating each other with courtesy: customer contact, everyday professional life, office environment, telephoning, reception
  • Confidence and authenticity
  • Dress code and outfit
  • What effect do I have on others?
  • Emancipation and modern social behaviour
  • Table manners and customs - at home and abroad​​​​​​​
  • Manners and etiquette​​​​​​​
  • Small talk: today's communication and style rules
  • Oratory​​​​​​​
  • Body language​​​​​​​
  • Handling cutlery and the culture of wine

Participants

The seminar "Small talk und business etiquette" is aimed at specialists and executives who want to round out their personality by working on their tactfulness and style and thus perform more successfully in the zone where social and business interaction mix. It is particularly suitable for participants who have numerous customer contacts and company representative functions.

Participants

not more than 9 participants

Schedule

1. Day: 10:00 - 17:00
2. Day: 09:00 - 16:00

Location and Dates

Muenster

17.08.2020 – 18.08.2020
26.11.2020 – 27.11.2020
31.05.2021 – 01.06.2021
22.11.2021 – 23.11.2021

Stuttgart

01.03.2021 – 02.03.2021
23.09.2021 – 24.09.2021

Fee

980,00 € (ex. VAT)

1136,80 (inc. VAT)

Included in the price: Working documents, certificate of participation, lunch and coffee breaks.

Course Ref.

KOM1013

Language of Training

German

Your Benefits

  • Practical Training Experience
  • Guaranteed Course Dates
  • Established in 1975

Further Seminars

Knowledge of human nature for managers

Intercultural Competence

Things to know

Background information on the topic "Small talk and business etiquette"

Let us advise you - we are always there for you! +49 251 202050