Decision-making and problem-solving skills

Seminar objective

In this seminar methods for decision-making are systematically presented and practised. Participants will have the opportunity to compare different decision-making methods using practical examples. You will have a chance to analyse and optimise your own decision-making behaviour.

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Seminar content

Methods and techniques of preparing for a decision
The decision-making process
Criteria for decision-making
Evaluating the criteria
Developing alternatives
The rational decision and the intuitive decision
Steps of a practical decision-making process
Soft Skills in decision-making
Making decisions faster and more efficiently
Critical points during the decision-making process
Problems of evaluation in the process of reaching a decision
Possibilities and limits of a systematic approach to decision-making
Enforcement of decisions
Overview of decision-making techniques
Typical decision patterns
The decision matrix
Other decision making methods: CAF (Consider all Facts), PMI (Plus, Minus, Interesting)
Decisions in teams
Realizing decisions
Implementation problems within organisations

Methodology

Moderated discussion
Trainer input
Simulation of everyday situations
Supervision
Exercises with individual feedback

Target audience

The seminar "Decision-making and problem-solving skills" is aimed at specialists and managers from business enterprises of all sizes and industries as well as from public administration.