Conflicts In The Team: How Leaders Can solve hem (A practical checklist)
Conflicts are a normal part of everyday team life. They don’t always have to be negative – they can also be a chance to improve workflows and relationships. However, to resolve conflicts successfully, it’s crucial to recognize them early and handle them constructively. In this article, leaders will learn what types of conflicts can occur in teams, what role they play in resolving them, and how to solve them with the help of a practical checklist.
What types of conflicts can occur in teams
Various types of conflicts can arise in daily teamwork, such as communication problems, role conflicts, personal differences, or goal conflicts. Other possible causes include competition within the team or differing values. Often, tensions build when transparency or clear task allocation is lacking.
The role of leadership in team conflicts
Leaders play a key role in identifying and resolving conflicts within their teams. It’s their job to recognize problems early, understand the causes, and take measures to resolve them. Effective conflict resolution by leaders improves collaboration and strengthens team morale.
Checklist: how to solve conflicts in teams
1. Identify the cause of the conflict – conduct individual talks
Before solving a conflict, you first need to find the cause. Possible reasons include poor communication, unclear roles, different expectations, values, or competition within the team.
Talk to everyone involved individually to get different perspectives. Stay objective and avoid placing blame too quickly.
2. Conduct a conflict resolution meeting
Then hold a joint discussion with all parties involved. It’s essential that everyone communicates openly and respectfully and that the conversation stays constructive.
Checklist for the conflict meeting
- Conduct individual talks beforehand
- Prepare well: gather facts, define goals
- Create a calm, positive atmosphere
- Set clear rules for the discussion
- Listen to everyone’s perspective
- Ensure respectful interaction, don’t interrupt
- Develop solutions and goals together
- Document concrete agreements
- Set a follow-up appointment
3. Make clear agreements
The goal of the conflict meeting should always be a long-term solution. Therefore, work with the team to develop clear, binding agreements. Follow-up meetings are important to check progress and make adjustments if needed.
Mistakes to avoid in team conflicts
Avoid placing blame, as this escalates the situation
Don’t take sides
Don’t ignore conflicts, or they may worsen
Don’t try to resolve conflicts only via email
Take emotions seriously – show empathy and understanding
Strengthen your conflict management skills
Conflicts in teams are sometimes unavoidable, but the way they’re handled makes all the difference. Being well prepared helps leaders solve disputes constructively and improve collaboration in the long run. Special training and coaching can help you strengthen your conflict resolution skills and handle future challenges with confidence.