Case study: Better work environment and life through professional stress management
Case Study Automotive Supplier
1. Description of the initial situation
The company is one of the world's leading companies distributing automotive parts to dealers and individuals. The product range covers all types of parts of all models across various automotive brands. The business is characterized by a high number of specific requirements from customers, suppliers and dealers. This can lead to high to very high workloads and stress levels for both employees and managers, which, if no action is taken, can result in sick leave or staff turnover. The automotive supplier wanted to take proactive action against this. The core issue was to ensure that stress could be managed in a professional and structured manner going forward.
2. Goal of the customer
The goal was to create an understanding of stress throught the company. This awareness was then linked to methods of stress handling and it's reduction. The seminar was deliberately offered not only to managers, but also to employees. The aim is to achieve higher acceptance of the topic. At the end of the seminar, participants should be able to recognize stressful moments and apply the necessary methods to keep their own stress levels at a lowered or manageable level.
3. Format for participants (on-site)
The seminar took place on-site at the premises of the automotive supplier, who had a suitable conference room for the occasion. The format chosen was deliberately not a mere PowerPoint slideshow, but one with a high degree of interactivity. Stressful moments were discussed in full-day workshops. Methods were explained and applied. In addition, an intercollegial exchange with regard to best practices could take place as well. In the end, all participants possessed a comprehensive repertoire of tools for future stress management.
4. Result and look into the future
The entire course was assessed by the Kitzmann Institute. The automotive supplier also conducted an internal evaluation. Both came to the same conclusion. Without exception, the feedback from the participants was very positive. The practical relevance and the opportunity for critical exchange were particularly appreciated. The immediate applicability of the methods was noted as being highly favorable.