Relationship skills in business

Relationship skills in business

Making positive contacts and managing relationships
Seminar objective

The quality of interpersonal cooperation is very important for the successful organization of our everyday business life. We show you how to strengthen and sustain relationships. We will familiarize you with different ways to build authentic, constructive and resilient relationships in your professional environment and to develop your relationship skills. The positive shaping of contacts is becoming increasingly important in the professional and personal spheres. Successful relationship management can help you achieve your goals much more quickly and effectively. Unwanted tensions in shaping relationships are seen through and reduced.

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Seminar content

The role as a manager:

  • How do I create positive contacts and business relationships? How do I maintain positive contacts?
  • Openness, authenticity and commitment - responding to personality profiles
  • Business benefits through contact strength and empathic behavior
  • Why is relationship competence one of the most important competencies?
  • The interactions of emotions - the levels of human contact

Increase your efficiency:

  • How do I strengthen professional and personal relationships?
  • Using resonance phenomena for contacts
  • How to strengthen and positively use your contact skills?
  • How do I establish a positive contact on the phone?
  • The reduction of contact inhibitions
  • Why does everyone have a need for intensive contact?

Conflict management

  • Which people do I not want to establish contacts with?
  • How do I deal with people who are weak in contact?
  • How do I overcome contact barriers through my inner attitude?
  • Appreciative communication in business and successfully shaping relationships

Body language:

  • With which body language do I make contact quickly?
  • Body language sympathy cues
  • Facial expressions, gestures, posture, tone of voice: self-confident appearance

After this seminar, you will have gained valuable competencies to sustainably strengthen and successfully shape your business relationships.

  • You will develop your relationship skills to interact with others in an appreciative manner in your role as a leader
  • You learn how to increase your efficiency through positive relationships in your environment
  • You will learn how to act in conflict situations in a goal-oriented and solution-oriented way
  • You will learn more about the influence of body language on relationship building
  • Practical exercises
  • Group work
  • Discussion in the group
  • Participant and trainer feedback
Target audience

The seminar relationship skills in business is aimed at specialists and managers from business enterprises of all sizes and industries as well as from public administration.

1.150,00 € (ex. VAT)
1.368,50 € (inc. VAT)
Included in the price: Working documents, certificate of participation, lunch and coffee breaks.
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Further dates ( 4 )
02.09.2024 - 03.09.2024
05.12.2024 - 06.12.2024
01.09.2025 - 02.09.2025
  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
Course ref.
  • 1. Day: 10:00 - 17:00
  • 2. Day: 09:00 - 16:00
Seminar language
Number of participants
not more than 9 participants
Further seminars

We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.
Dates and Locations
( 4 Dates )
May 2024
Jun 2024
Jul 2024
Aug 2024
Sep 2024
Oct 2024
Nov 2024
Dec 2024
Jan 2025
Feb 2025
Mar 2025
Apr 2025
Period: 02.09.2024 - 03.09.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 05.12.2024 - 06.12.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 01.09.2025 - 02.09.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 04.12.2025 - 05.12.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Numerous exercises and methods make the seminar entertaining and interesting!
I liked the individual approach to my situation and my wishes very much!
I found the professional competence of the seminar trainer to be extremely pronounced.
Intensive work; open & honest atmosphere; was fun!

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