Relationship skills in business

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Positive contacts and relationship management

Seminar objective

Knowing how to build a good contact network is becoming increasingly important in both professional and personal life. Through successful relationship management, your goals can be achieved much faster and more effectively. Unwanted tensions that arise while building relationships can be recognized and dissipated.

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Seminar content

  • How do I create a positive contact network?
  • How do I strengthen professional and private relationships?
  • The formation of professional networks
  • Using resonance phenomena for contacts
  • What can I achieve through linguistic and physical reflection?
  • Increasing empathy
  • Strengthening the ability to make contact
  • How can managers improve their contact skills?
  • Fostering customer contact
  • How do I make positive contact on the phone?​​​​​​​
  • With what body language can I achieve contact quickly?​​​​​​​
  • Which inner beliefs hinder and promote contacts?
  • Fear of contact​​​​​​​
  • How can you strengthen your ability to reach out and make contact and use this positively?​​​​​​​
  • Managing recommendations as an expression of positive contact
  • Reducing contact inhibition​​​​​​​
  • Which people do I not want to establish contact with?
  • How can I influence the degree of contact?
  • How can I overcome contact boundaries?
  • How do I deal with people with weak interpersonal skills?
  • Why does every person have a need intensive contact?​​​​​​​
  • Self-esteem and contact-building​​​​​​​
  • Business benefits through strong contacts
  • Feelings and contacts​​​​​​​
  • Establish contacts via the internet successfully


  • Practical exercises
  • Group work
  • Discussion in the group
  • Participant and trainer feedback

Target audience

The seminar relationship skills in business is aimed at specialists and managers from business enterprises of all sizes and industries as well as from public administration.

980,00 € (ex. VAT)
1.166,20 € (inc. VAT)
Included in the price: Working documents, certificate of participation, lunch and coffee breaks.

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Further dates ( 3 )

05.12.2022 - 06.12.2022
04.09.2023 - 05.09.2023
07.12.2023 - 08.12.2023


  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
  • Hygiene concept

Course ref.



  • 1. Day: 10:00 - 17:00
  • 2. Day: 09:00 - 16:00

Seminar language


Number of participants

not more than 9 participants

Further seminars


We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.


Numerous exercises and methods make the seminar entertaining and interesting!
I liked the individual approach to my situation and my wishes very much!
I found the professional competence of the seminar trainer to be extremely pronounced.
Intensive work; open & honest atmosphere; was fun!

Dates and Locations

( 3 Dates )
Sep 2022
Oct 2022
Nov 2022
Dec 2022
Jan 2023
Feb 2023
Mar 2023
Apr 2023
May 2023
Jun 2023
Jul 2023
Aug 2023
Period: 05.12.2022 - 06.12.2022
Ort: Münster
Duration: 2 Days
Price: 980,00 €
Period: 04.09.2023 - 05.09.2023
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 07.12.2023 - 08.12.2023
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €

Video of seminar