

Relationship skills in business
The quality of interpersonal cooperation is very important for the successful organization of our everyday business life. We show you how to strengthen and sustain relationships. We will familiarize you with different ways to build authentic, constructive and resilient relationships in your professional environment and to develop your relationship skills. The positive shaping of contacts is becoming increasingly important in the professional and personal spheres. Successful relationship management can help you achieve your goals much more quickly and effectively. Unwanted tensions in shaping relationships are seen through and reduced.

Seminar content
The role as a manager:
- How do I create positive contacts and business relationships? How do I maintain positive contacts?
- Openness, authenticity and commitment - responding to personality profiles
- Business benefits through contact strength and empathic behavior
- Why is relationship competence one of the most important competencies?
- The interactions of emotions - the levels of human contact
Increase your efficiency:
- How do I strengthen professional and personal relationships?
- Using resonance phenomena for contacts
- How to strengthen and positively use your contact skills?
- How do I establish a positive contact on the phone?
- The reduction of contact inhibitions
- Why does everyone have a need for intensive contact?
Conflict management
- Which people do I not want to establish contacts with?
- How do I deal with people who are weak in contact?
- How do I overcome contact barriers through my inner attitude?
- Appreciative communication in business and successfully shaping relationships
Body language:
- With which body language do I make contact quickly?
- Body language sympathy cues
- Facial expressions, gestures, posture, tone of voice: self-confident appearance
After this seminar, you will have gained valuable competencies to sustainably strengthen and successfully shape your business relationships.
- You will develop your relationship skills to interact with others in an appreciative manner in your role as a leader
- You learn how to increase your efficiency through positive relationships in your environment
- You will learn how to act in conflict situations in a goal-oriented and solution-oriented way
- You will learn more about the influence of body language on relationship building
- Practical exercises
- Group work
- Discussion in the group
- Participant and trainer feedback
The seminar relationship skills in business is aimed at specialists and managers from business enterprises of all sizes and industries as well as from public administration.
Video about Relationship skills in business
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