Conflict Management Training

Seminar objective

Individuals having different thoughts, ideas, and interests can cause disagreements in the workplace. This course enables you to manage and deal with conflicts more effectively. Through the conflict management course, you will be able to identify the common causes of conflicts, learn how to handle different types of conflicts, and discover how to prevent conflicts from happening in your workplace by gaining hands-on experiences with different exercises – through different exercises. By the end of this course, you will have a better understanding of how to manage conflicts in the workplace and improve your work environment.

Seminar content

Understanding conflicts:

  • Perception of conflict
  • Common sources of conflict

Different types of conflicts:

  • Analysis of conflict situations
  • Conflict situations occurring in position of leadership and upper management
  • Organisational and structural conflicts
  • Conflict within and among groups

Managing conflicts professionally:

  • Conflict diagnosis and conflict resolution
  • Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)
  • Conflict-creating and conflict-resolving behavior
  • Helpful conversational techniques for conflict situations
  • Evitable and in-evitable conflict situations

Hands on practice:

  • Analysis of case studies
  • Reflection of own behaviour

After completion, you will be able to manage conflicts effectively to enhance productivity.

  • You will gain a deeper understand how conflicts arise
  • You will learn how to steer through conflicts to boost the level of engagement
  • You will learn how to decrease arguments with the right tools
  • You will have the chance for self-reflection
  • Practical approach
  • Input from trainer
  • Group exercises
  • Individual feedback
Target audience

The training addresses upper and middle management from corporates of all sizes and industries as well as management from the financial and public sectors.

1.150,00 € (ex. VAT)
1.368,50 € (inc. VAT)
Price includes comprehensive training documents, coffee and tea, and lunch.
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Further dates ( 5 )
20.06.2024 - 21.06.2024
02.12.2024 - 03.12.2024
14.04.2025 - 15.04.2025
  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
Course ref.
  • Day 1: 10:00 am - 5:00 pm
  • Day 2: 9:00 am - 4:00 pm
Seminar language
Number of participants
not more than 9 participants
Further seminars

We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.
Dates and Locations
( 5 Dates )
May 2024
Jun 2024
Jul 2024
Aug 2024
Sep 2024
Oct 2024
Nov 2024
Dec 2024
Jan 2025
Feb 2025
Mar 2025
Apr 2025
Period: 20.06.2024 - 21.06.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 02.12.2024 - 03.12.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 14.04.2025 - 15.04.2025
Ort: Frankfurt
Duration: 2 Days
Price: 1.150,00 €
Period: 16.06.2025 - 17.06.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 01.12.2025 - 02.12.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
I can rate the "Conflict Management" training VERY GOOD. The training was excellent.