Conflict Management Training

Seminar objective

Individuals having different thoughts, ideas, and interests can cause disagreements in the workplace. This course enables you to manage and deal with conflicts more effectively. Through the conflict management course, you will be able to identify the common causes of conflicts, learn how to handle different types of conflicts, and discover how to prevent conflicts from happening in your workplace by gaining hands-on experiences with different exercises – through different exercises. By the end of this course, you will have a better understanding of how to manage conflicts in the workplace and improve your work environment.

Seminar content

Understanding conflicts:

  • Perception of conflict
  • Common sources of conflict

Different types of conflicts:

  • Analysis of conflict situations
  • Conflict situations occurring in position of leadership and upper management
  • Organisational and structural conflicts
  • Conflict within and among groups

Managing conflicts professionally:

  • Conflict diagnosis and conflict resolution
  • Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)
  • Conflict-creating and conflict-resolving behavior
  • Helpful conversational techniques for conflict situations
  • Evitable and in-evitable conflict situations

Hands on practice:

  • Analysis of case studies
  • Reflection of own behaviour

After completion, you will be able to manage conflicts effectively to enhance productivity.

  • You will gain a deeper understand how conflicts arise
  • You will learn how to steer through conflicts to boost the level of engagement
  • You will learn how to decrease arguments with the right tools
  • You will have the chance for self-reflection
  • Practical approach
  • Input from trainer
  • Group exercises
  • Individual feedback
Target audience

The training addresses upper and middle management from corporates of all sizes and industries as well as management from the financial and public sectors.

1.150,00 € (ex. VAT)
1.368,50 € (inc. VAT)
Price includes comprehensive training documents, coffee and tea, and lunch.
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Further dates ( 5 )
22.06.2023 - 23.06.2023
04.12.2023 - 05.12.2023
04.03.2024 - 05.03.2024
  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
  • Hygiene concept
Course ref.
  • Day 1: 10:00 am - 5:00 pm
  • Day 2: 9:00 am - 4:00 pm
Seminar language
Number of participants
not more than 9 participants
Further seminars

We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.
Dates and Locations
( 5 Dates )
Jun 2023
Jul 2023
Aug 2023
Sep 2023
Oct 2023
Nov 2023
Dec 2023
Jan 2024
Feb 2024
Mar 2024
Apr 2024
May 2024
Period: 22.06.2023 - 23.06.2023
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 04.12.2023 - 05.12.2023
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 04.03.2024 - 05.03.2024
Ort: Frankfurt
Duration: 2 Days
Price: 1.150,00 €
Period: 20.06.2024 - 21.06.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 02.12.2024 - 03.12.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
I can rate the "Conflict Management" training VERY GOOD. The training was excellent.