Sales training

Fundamentals of successful selling:

• Empathy skills: know exactly who your customer is
• Recognize customer types and communicate accordingly
• Control your successful personal impact:
• Why is paying attention to the customer critical to buying?

Understanding the buyer:

• Arguing convincingly and negotiating successfully
• Empathy is crucial in selling
• Increasing social competence
• How to create a positive relationship with the customer
• Knowing people: the key to sales success
• Body language in sales talks

Successfully manage customer contact:

• Planning and preparing the sales conversation
• Phases of the sales talk
• Recognizing further potential
• Dealing with resistance and objections during price discussions
• Closing techniques: Ways to successfully close the deal

Professional handling of negotiating partners:

• NLP in sales: how do top salespeople advise?
• How do you create sympathy and trust?
• How can you sell yourself well?
• How do you develop creative solutions together with the customer?

After this seminar, you will have helpful tools at hand that will help you to maximize your sales potential and sustainably win over your customers.

• You will learn the most important basics to communicate successfully with your customers as a salesperson.
• You will work out how to successfully plan, prepare and execute the sales conversation as a salesperson
• You will learn how to better understand your buyer in order to master price negotiations confidently
• You will learn how to build trust with your customers