Sales training
In sales, you essentially contribute to increasing sales and thus to the success of your company. First and foremost, you perceive the customer's buying signals and questions. In this training, you will learn how to manage sales conversations in an even more goal-oriented way. Use proven questioning techniques to identify the motives of your customers and thereby increase your sales potential. The most important sales techniques are presented. The seminar is purely practice-oriented and conveys strategies of an effective, success-oriented sales behavior. In order to achieve top performance in sales, every salesperson must be well informed about himself and his effect on customers. The seminar offers important suggestions for this. The focus is on increasing social competence. In addition, current AI-supported methods are presented as ideas to help you better analyze customer behavior, optimize sales strategies, and thus increase sales success in a targeted manner.
Seminar content
Fundamentals of successful selling:
- Empathy skills: know exactly who your customer is
- Recognize customer types and communicate accordingly
- Control your successful personal impact:
- Why is paying attention to the customer critical to buying?
Understanding the buyer:
- Arguing convincingly and negotiating successfully
- Empathy is crucial in selling
- Increasing social competence
- How to create a positive relationship with the customer
- Knowing people: the key to sales success
- Body language in sales talks
Successfully manage customer contact:
- Planning and preparing the sales conversation
- Phases of the sales talk
- Recognizing further potential
- Dealing with resistance and objections during price discussions
- Closing techniques: Ways to successfully close the deal
Professional handling of negotiating partners:
- NLP in sales: how do top salespeople advise?
- How do you create sympathy and trust?
- How can you sell yourself well?
- How do you develop creative solutions together with the customer?
Video about seminar
Podcast about seminar
After this seminar, you will have helpful tools at hand that will help you to maximize your sales potential and sustainably win over your customers.
- You will learn the most important basics to communicate successfully with your customers as a salesperson.
- You will work out how to successfully plan, prepare and execute the sales conversation as a salesperson
- You will learn how to better understand your buyer in order to master price negotiations confidently
- You will learn how to build trust with your customers
- Facilitated exercise sequences
- Exchange of experiences and discussion
- Video-supported role plays
- External and self-analysis
- Conversation simulations
The sales training is aimed at all those who want to sell and advise their customers even more effectvely and successfully.
