Communication and social competence for managersBook now
In this seminar you will be familiarized with the most important communication techniques. Further, you will receive essential feedback on your own communication behaviour and style. Alternative communication strategies will be considered and worked on.
- What is optimal communication?
- Increasing knowledge and understanding of human nature
- Different concepts of being human
- The most important communication traps
- How do I communicate without conflict?
- The most important 'soft factors'
- Communicate tactically or authentically?
- Hide or show feelings?
- Pushing through and gaining acceptance of goals
- The six most important communication traps
- Mutual influencing
- Unconscious communication patterns
- The relationship between emotion and reason
- Manipulate or convince?
- Reflection on one's own leadership style
- Short trainer inputs
- Moderated exercise sequences
- Case studies
The seminar communication and social competence for managers is aimed at specialists and managers from business enterprises of all sizes and sectors as well as from public administration.
Often also referred to as soft skills, social competence represents the totality of those professional competencies that link personal action goals with the attitudes and values of a heterogeneous group. In this sense, it is possible to have a positive effect on employee motivation and thus improve the overall working atmosphere in the long term. The concept of social competence can be further subdivided to include skills such as tolerance, critical faculties and assertiveness. Soft skills are a widespread prerequisite for demanding jobs in the working world today.
Work groups and their individuals are more diverse today than ever before. For managers, this means always having to make compromises in order to balance as many interests as possible. Without the presence of key social components, this would be virtually impossible. However, soft skills are also indispensable in other areas and are conducive to attributes such as networking, negotiating and leadership. Key social skills also have an influence on conflict prevention and the conduct of discussions.
In order to be able to respond optimally to each participant, the groups are kept small. A maximum of nine people belong to each block. Over the course of two days, participants learn important leadership techniques, conflict resolution and communication improvement. By the way, the focus is always on practical relevance.
In the communication and social skills for managers seminar, you will learn socially competent behaviors that you will be taught in numerous exercises. You will also learn what types of employee leadership exist and improve your communication through clear instructions. You will always be accompanied by our coaches with many years of experience, so that you achieve verifiable learning progress.
Dates and Locations( 18 Dates )
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