Intercultural competence

Intercultural competence

Working in international teams
Seminar objective

Successful collaboration in international teams requires an awareness of how people perceive, feel, think and act in other cultures. A high level of empathy, cultural sensitivity and understanding are prerequisites for this. Participants will receive important suggestions and practical recommendations for working together in intercultural teams. Bring your experience from teamwork with you - and learn in this intercultural training how you can also successfully shape cooperation with international teams. Multinational environments offer you opportunities that you can develop further in this interactive training based on numerous practical examples. Your awareness of your own cultural understanding will be sharpened and you will learn how to avoid cultural "stumbling blocks". In this way, you will be sustainably successful in an intercultural environment.

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Seminar content

Conscious perception of one's own culture:

  • Understanding one's own cultural imprint and one's own values and norms.
  • Developing an understanding of cultural differences and our own patterns of action
  • Peculiarities of intercultural communication processes
  • Other countries - other customs?: Perceiving and expanding boundaries
  • What to do in case of "culture shock"?

Interkulturelle Kommunikationsprozesse:

  • Communication - creating a medium that is supported by everyone
  • Creating trust and rituals
  • Behavior at social occasions - which faux pas can be avoided?
  • Differences in mentality and dealing with unfamiliar conventions
  • Case studies

Understanding cultural dimensions:

  • Intercultural communication processes - Intercultural learning readiness
  • Recognizing central characteristics of different cultures
  • Working in multinational teams - more than the sum of individuals
  • Factors that determine success - and failure
  • Team development - in a cultural context

After this seminar you will be prepared for successful cooperation in international teams.

  • You recognize your own values and norms and are thus better able to deal with external perceptions
  • You deal with different cultural dimensions in order to sensitize yourself
  • You will receive valuable tips and tricks for optimal communication in international teams
  • Simulation of everyday situations
  • Exercises and case studies
  • Exchange of experiences and discussion
  • Short trainer inputs
  • Moderated discussion
Target audience

Our seminar Intercultural Competence is aimed at specialists and managers from commercial enterprises of all sizes and sectors as well as from public administrations.

Information about seminar

Economic and business life is becoming increasingly international. The exchange of goods, services and information between countries is becoming faster and smoother. Nevertheless, certain limits remain: linguistic and also in terms of customs and rules.

Companies that frequently deal with foreign countries should be familiar with their customs and country-specific practices. Intercultural competence describes the ability to interact successfully with people from another culture. In a process of globalization, intercultural competence is more important than ever.

Experience has shown that the high quality of goods alone is not enough for a successful business transaction. The contractual partners must also get along with each other on an interpersonal level. If you have an intercultural background, you will be able to understand the different

  • attitudes
  • values
  • norms
  • linguistic nuances
  • belief systems
  • ways of life

of foreign peoples. This has a positive effect on cooperation. Because your foreign business partners or customers will feel fully understood.

Intercultural experience is demonstrated in acting effectively and appropriately in unfamiliar situations. For example, correctly interpreting body language in other cultures and behaving accordingly.

In the training Intercultural Competence you will receive important suggestions and practical recommendations on how to approach people from foreign societies and how to adjust to them. This requires a high level of empathy and cultural sensitivity - our training program and exercises aim to awaken and expand these skills in you.

The two-day cultural management advanced training has a strong practical orientation. There is also the opportunity for intensive exchange with the trainer and the other participants.

Thanks to a small group size of a maximum of nine participants, the leadership training is very much geared to individual learning needs. The focus is on the following topics, among others:

  • Definition: What is intercultural competence?
  • How do you develop intercultural competence?
  • Let's go international: Other countries - other customs. How can you best adapt to them?
  • Culture shock: What surprises should you expect?
  • Avoiding putting your foot in your mouth: What signals do you need to pay special attention to?
  • Requirements for successful cooperation with international partners
  • Presenting in a foreign language
  • Understanding the specifics of intercultural communication processes
  • Concrete preparation for the assignment abroad

During the seminar Intercultural Competence possible insecurities and fears are reduced. Instead, you will be taught a constructive basic attitude to face the cultural diversity of foreign countries with openness and appreciation.

You will receive suggestions to expand your cultural knowledge with regard to communication, dialogue management and joint activities. Through practical recommendations, you will learn to manage challenges and conflicts yourself or through local mediators. The goal of this leadership training is for you to develop empathy for intercultural competence above all.

1.150,00 € (ex. VAT)
1.368,50 € (inc. VAT)
Included in the price: Working documents, certificate of participation, lunch and coffee breaks.
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Further dates ( 4 )
14.11.2024 - 15.11.2024
20.03.2025 - 21.03.2025
22.05.2025 - 23.05.2025
  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
Course ref.
  • 1. Day: 10:00 - 17:00
  • 2. Day: 09:00 - 16:00
Seminar language
Number of participants
not more than 9 participants
Further seminars

We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.
Dates and Locations
( 4 Dates )
Jul 2024
Aug 2024
Sep 2024
Oct 2024
Nov 2024
Dec 2024
Jan 2025
Feb 2025
Mar 2025
Apr 2025
May 2025
Jun 2025
Period: 14.11.2024 - 15.11.2024
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 20.03.2025 - 21.03.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 22.05.2025 - 23.05.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
Period: 13.11.2025 - 14.11.2025
Ort: Münster
Duration: 2 Days
Price: 1.150,00 €
In this training I liked the mixture of theory and practice very much. The cooperation and the communication within the seminar group was great!
Very good practicability of this advanced training in working life!
I particularly liked the very personal approach and the consideration of individual needs.
The working atmosphere in this seminar was excellent.

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