Seminar Conference Call, Videoconference & Co.
Present online and moderate groups
Telephone and video conferences are increasingly replacing conventional presentations. In this seminar you will learn how to conduct, moderate and improve virtual conferences and presentations. You will learn how you can compensate for your appearance in person by using your voice and where appropriate your body language. As an added bonus, you will learn about the latest AI-supported methods that will effectively assist you in preparing, conducting, and optimizing virtual presentations and conferences.
Seminar content
- What distinguishes web-based meetings from physical meetings?
- Organization - what needs to be considered?
- Formulation of technical requirements
- Doing a "test run"
- Opening: what are the main topics to consider?
- Entry into conversation/presentation
- Ensuring attention: "checking" - as a technique to compensate for absence of feedback from the conversation partners / not losing sight of one's own goals for the conversation
- Conscious use of voice and language
- Targeted gaze control
- Predefine a structure: agenda-setting techniques
- Formulation of core messages
- Cushioning against objections
- Techniques to start the discussion
- Moderation techniques online - what are the possibilities?
- How to turn listeners into participants!
- Laying down of rules
- Summary of the discussion results
- Aids and tips for practical implementation along with practical examples
Video about seminar
After this seminar you will have the necessary skills to lead telephone and video conferences in a goal-oriented manner.
- You will be able to lead telephone and video conferences without any problems
- You will be familiarized with the obstacles of the organization
- You will deal with the specifics of telephone and video conferences for a good preparation
- Interactive and experience-oriented exchange
- Discussion based on practical examples
- Video examples
- Exercises with individual feedback
- Conversation simulation
- External and self-analysis
The seminar "Telephone Conference, Video Conference & Co" is aimed at anyone who holds or participates in telephone and video conferences or any other type of web meetings.
Information about
- Rhetoric
- Conflict management
- Argumentation training and persuasion technique
- Presentation training
- Dealing with difficult employees and customers
- Body language
- Convincing-Guiding-Influencing
- Facilitation training
- Conducting negotiations and discussions successfully
- Quick-wittedness training
- Rhetoric II
- Cooperation training
- Telephone training
- Small talk and business etiquette
- Public relations and public engagement
- NLP
- Presenting and moderating online
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