How to manage every conversation
Seminar Objective
People are always trying to influence us. Equally, we consciously and unconsciously try to exert influence over our interlocutors. If we understand these processes, we can deal more successfully with employees and customers and better push through our ideas.
Seminar Content
- To influence or be influenced?
- Subliminal signals and words
- How do customers and employees influence us?
- The 5 most important methods of exerting influence
- Charisma, presence and awareness
- What qualities do you use to win others over?
- Sending conflicting signals: amazing effects
- Awaken emotions through suggestive communication
- What reduces resistance?
- The art of suggestion and its effect
- The lens of one's own prejudices
- The effect of spontaneity, genuineness, simplicity
- The weaknesses of the other person: vanity and egocentricity
- Convincing successfully
- The art of taking the courageous step
Participants
The seminar "Convincing-Guiding-Influencing" is aimed at specialists and managers from business enterprises of all sizes and sectors as well as from public administration.
Participants
not more than 9 participants
Schedule
1. Day: 10:00 - 17:00
2. Day: 09:00 - 16:00
Location and Dates
Muenster
18.02.2021 – 19.02.2021
17.06.2021 – 18.06.2021
04.11.2021 – 05.11.2021
Hamburg
25.01.2021 – 26.01.2021
29.11.2021 – 30.11.2021
Berlin
31.05.2021 – 01.06.2021
30.08.2021 – 31.08.2021
Frankfurt
29.04.2021 – 30.04.2021
15.11.2021 – 16.11.2021
Munich
11.03.2021 – 12.03.2021
27.09.2021 – 28.09.2021
Webinar
18.02.2021 – 19.02.2021
Fee
980,00 € (ex. VAT)
1166,20 (inc. VAT)
Included in the price: Working documents, certificate of participation, lunch and coffee breaks.
Course Ref.
KOM1015
Language of Training
German
Your Benefits
- Practical Training Experience
- Guaranteed Course Dates
- Established in 1975
Further Seminars
Argumentation training and persuasion technique
Things to know
Background information on the subject of "Convincing-Guiding-Influencing"