Communication and social competence for managers

Often also referred to as soft skills, social competence represents the totality of those professional competencies that link personal action goals with the attitudes and values of a heterogeneous group. In this sense, it is possible to have a positive effect on employee motivation and thus improve the overall working atmosphere in the long term. The concept of social competence can be further subdivided to include skills such as tolerance, critical faculties and assertiveness. Soft skills are a widespread prerequisite for demanding jobs in the working world today.

Work groups and their individuals are more diverse today than ever before. For managers, this means always having to make compromises in order to balance as many interests as possible. Without the presence of key social components, this would be virtually impossible. However, soft skills are also indispensable in other areas and are conducive to attributes such as networking, negotiating and leadership. Key social skills also have an influence on conflict prevention and the conduct of discussions.

In order to be able to respond optimally to each participant, the groups are kept small. A maximum of nine people belong to each block. Over the course of two days, participants learn important leadership techniques, conflict resolution and communication improvement. By the way, the focus is always on practical relevance.

In the communication and social skills for managers seminar, you will learn socially competent behaviors that you will be taught in numerous exercises. You will also learn what types of employee leadership exist and improve your communication through clear instructions. You will always be accompanied by our coaches with many years of experience, so that you achieve verifiable learning progress.