Conflict Management Training

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Seminar objective

The participants will be familiarized with major and most common conflict situations. Constructive ways to solve and deal with these situations will be trained by examples and role-plays.

Seminar content

  • Perception of conflict
  • Analysis of conflict situations
  • Conflict situations occuring in the domain of leadership and upper management
  • Conflict diagnosis and conflict resolution
  • Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)
  • Conflict-creating and conflict-resolving behaviour
  • Helpful conversational techniques for conflict situations
  • Evitable and in-evitable conflict situations
  • Analysis of case studies
  • Conflict within and among groups
  • Organisational and structural conflicts


  • Practical approach
  • Input from trainer
  • Group exercises
  • Individual feedback

Target audience

The training addresses upper and middle management from corporates of all sizes and industries as well as management from the financial and public sectors.

980,00 € (ex. VAT)
1.166,20 € (inc. VAT)
Price includes comprehensive training documents, coffee and tea, and lunch.

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  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
  • Hygiene concept

Course ref.



  • Day 1: 10:00 am - 5:00 pm
  • Day 2: 9:00 am - 4:00 pm

Seminar language


Number of participants

not more than 9 participants

Further seminars


We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.


I can rate the "Conflict Management" training VERY GOOD. The training was excellent.