Conflict Management Training

Book now

Seminar objective

The participants will be familiarized with major and most common conflict situations. Constructive ways to solve and deal with these situations will be trained by examples and role-plays.

Seminar content

  • Perception of conflict
  • Analysis of conflict situations
  • Conflict situations occuring in the domain of leadership and upper management
  • Conflict diagnosis and conflict resolution
  • Negative and positive aspects of a conflict situation (disruptive factor or procreative tension?)
  • Conflict-creating and conflict-resolving behaviour
  • Helpful conversational techniques for conflict situations
  • Evitable and in-evitable conflict situations
  • Analysis of case studies
  • Conflict within and among groups
  • Organisational and structural conflicts

Methodology

  • Practical approach
  • Input from trainer
  • Group exercises
  • Individual feedback

Target audience

The training addresses upper and middle management from corporates of all sizes and industries as well as management from the financial and public sectors.

980,00 € (ex. VAT)
1.166,20 € (inc. VAT)
Price includes comprehensive training documents, coffee and tea, and lunch.

Save and share

Benefits

  • Strong practical relevance
  • The seminar is guaranteed
  • Seminar provider since 1975
  • Hygiene concept

Course ref.

ENG8003

Schedule

  • Day 1: 10:00 am - 5:00 pm
  • Day 2: 9:00 am - 4:00 pm

Seminar language

English

Number of participants

not more than 9 participants

Further seminars


Inhouse

We would be happy to conduct all of our open seminars for you in an adapted form as an in-house seminar.

Testimonials

I can rate the "Conflict Management" training VERY GOOD. The training was excellent.